How many matters does slow intake lose?
Four inputs from your firm. A yearly figure for engagements that went to whoever answered first. No email required.
What you get
4 things that decide this
- 01A yearly estimate of engagements lost between inquiry and first response.
- 02A response-time view: what cutting hours to minutes would be worth to your book.
- 03It will not qualify your leads. It shows what the waiting room is costing.
- 04If your firm answers in minutes already, the number will be small, and that is the point.
How it works
The Intake Leakage Calculator takes four inputs: inquiries per month, your current first-response time, your consult-to-engagement rate, and average matter value. All four come from you. The premise is published speed-to-lead research from Verse and LeadAngel. Buyers who reach a first responder convert at several times the rate of those who wait.
The output is one sentence from your inputs: roughly how many engagements a year leak to firms that answered first, and what they were worth. No legal-industry benchmark is invented, because intake discipline varies too much between practice areas.
Run it once per practice area. A same-day response may hold an estate-planning lead and still lose a family-law one. The calculator makes that difference visible.
- InquiryForm, call or referral
- QueueWaits for a person
- CallbackHours or days later
- ConsultIf they have not signed elsewhere
The lead shops while your callback waits its turn.
Time your intake with an engineer
We trace inquiry to consult and name the slow step. The call is free and the finding is yours.
Questions, answered
01Is fast intake ethical for a law firm?+
Speed is about acknowledgment, not advice. An intake system can answer, gather facts and book a consult without giving legal guidance. Routing, not advising, is the design rule.
02Where do the conversion premises come from?+
From published response-time research by Verse and LeadAngel, cited on the page. Your own consult-to-engagement rate is an input, so the result leans on your data, not theirs.
03Do you see our client data?+
No. The calculator stores nothing, and an audit uses counts and timestamps only. Privilege stays untouched.
