AI, automation and custom software for manufacturers and logistics operators, built around the ERP, TMS or WMS you already run
You keep NetSuite, Epicor, SAP Business One, McLeod, ShipStation, your WMS or whatever you run. We build the layer around it: the order typed once, the quote that reaches the schedule, job 4471 findable from a screen, the trace you can run as a query, and the margin you can read before the job ships. Your line still stops on a person's call.
What changes for your operation
3 things that decide this
- 01Your orders and loads get entered once, by nobody. Intake agents read the email, the PDF or the EDI 204, create the order or the load in your ERP, TMS or WMS, and queue what they can't read for a person instead of guessing at it.
- 02The record stops being a project. Travelers, batch records, lot and CTE capture, PODs and check calls are captured where the work happens, timestamped, immutable and honest about a gap, so a trace or a customer dispute is a query you run rather than a week somebody loses.
- 03You see the money while you can still act on it. Live job costing across your ERP, MES, telematics and accounting, OEE off the telemetry, billable touches flagged before they go unbilled, and cost per load or per mile that reconciles to what you actually invoiced.
On the record
What you can check before you call
5.0
Clutch rating from client reviews
4
countries our client work runs in: US, UK, Switzerland, Australia
2017
building since. TechNova 2026: Best AI-Native Software House of the Year
2 mo
of support and maintenance free after launch. NDA before the first call
Eight places a plant or a logistics operation leaks time and margin, and what we put in each one
Eight areas our audits keep finding across job shops, plants, food processors, 3PLs, brokerages and fleets, in the order a working day meets them. Each one links to the page that owns it.
The order that gets typed four times.
An order arrives by email, PDF or phone, and by the end of the morning the same shipment has been keyed into your TMS, your WMS, a spreadsheet and QuickBooks. We put an intake agent in front of it: it reads the document or the EDI 204, creates the order or the load in your system, and queues what it can't read for a person to accept in one click.
Logistics automation for 3PLs, brokers and fleets →
Your quote lives in one person's head.
Quoting runs on the estimator's memory and one spreadsheet, and the handoff to scheduling is a conversation nobody wrote down. We build quoting from your own rates, routings and job history, with the accepted quote landing in the ERP as a work order and a slot on the schedule rather than an email to the planner.
Shop-floor automation for manufacturers →
Where is job 4471? Somebody go and look.
Your planner answers that question by walking the floor, and the traveler gets re-typed into a spreadsheet at the end of the shift. We put job and operation status on the floor with plant telemetry behind it, alerts tuned per line so your team keeps trusting them, and the traveler captured where the work happens instead of at 6pm.
Shop-floor automation for manufacturers →
The load moved. Proof of it did not.
Your dispatcher spends the afternoon on check calls and chasing tracking numbers, and six weeks later a customer disputes a delivery you can't evidence. We put carrier communications on an agent (check calls, status, POD chasing), pull what the carrier or the ELD publishes, and send only the exceptions to a person who can act on them.
Logistics automation for 3PLs, brokers and fleets →
The trace is a query, not a project.
A customer or the FDA asks which finished lots used one incoming lot, and answering it means a day in binders. We capture the KDEs at the critical tracking events you already run, digitise the batch record, chase supplier COAs by agent, and make the trace something you run rather than something you staff.
Custom software for manufacturers and logistics →
Bill by the touch. Not by the guess.
Storage bills, but the pick, the pack, the relabel and the pallet you moved twice quietly don't, and your billing spreadsheet gets reconciled by hand every month. We build billing off the WMS events themselves, flag the touch that happened and never reached an invoice, and write the result back to QuickBooks or whatever you keep the books in.
Logistics automation for 3PLs, brokers and fleets →
You learn the margin weeks after you could have used it.
Real cost per job or per load turns up in a reconciliation weeks later, OEE lives in a spreadsheet, and cost per mile comes off telematics nobody reads. We build live job costing and dashboards across your ERP, MES, telematics and accounting, read-only where that's all the access allows, so you see the margin while the job is still in the building.
Shop-floor automation for manufacturers →
Every client and every site sees its own numbers.
Your customers want a portal and live reporting your legacy TMS was never going to ship, and if you run more than one site each one has invented its own way of working. We build client portals off the record itself, and a multi-site operating layer with standard work and dashboards by site, which is the shape of WAIQ.
Custom software for manufacturers and logistics →
From the order that arrives to the margin you can read, and where the machine takes over
Seven stations of a manufacturer's or a logistics operator's week. Pick the system you'd want written to; SAP Business One, JobBOSS, Fishbowl, Katana, Manhattan, Blue Yonder, project44, FourKites, Descartes, Samsara, QuickBooks and the rest follow the same pattern, to the depth your account exposes.
Station 01 · The order that gets typed four times
- Today
- Your orders and tenders arrive as email, a PDF attachment, a phone call or an EDI 204, and somebody re-keys the same shipment into your TMS, your WMS, a spreadsheet and the accounting system before lunch.
- What we automate
- An intake agent reads the document or the EDI, extracts the fields, creates the order or load in your system of record, and puts anything it isn't sure about into a queue your coordinator accepts or corrects in one click.
- What stays human
- Your coordinator owns the queue, and a low-confidence read never becomes an order on its own.
Writes to NetSuiteSales order created with lines, customer and dates.
Station 02 · Quote to schedule, load to carrier
- Today
- Your estimator prices from memory and one spreadsheet, then walks it to the planner. On the logistics side your dispatcher works a board and a phone to find the carrier who'll take the lane at the rate.
- What we automate
- Quoting from your own rates, routings and job history, with the accepted quote becoming a work order and a schedule slot; on the load side, carrier shortlisting from your history and lane, tender out, and confirmation captured against the load.
- What stays human
- Your estimator signs the price, and your dispatcher tenders the load. Software assembles and proposes, and never commits either one.
Writes to NetSuiteQuote, then sales order and work order on acceptance.
Station 03 · Where is job 4471, where is the load
- Today
- Somebody walks the floor to answer the first question and picks up the phone to answer the second, and the traveler gets re-typed into a spreadsheet at the end of the shift.
- What we automate
- Operation status captured at the machine with plant telemetry behind it and alerts tuned per line, plus shipment status pulled from what your carriers and ELDs publish, with exceptions queued rather than a wall of green dots.
- What stays human
- Your supervisor still calls the line stop, and your dispatcher still decides what an exception is worth doing about.
Writes to NetSuiteOperation completions and job status posted back.
Station 04 · The trace and the record
- Today
- Your batch records are on paper, your lot codes live in three places, and a customer trace or an FDA records request means somebody spends a day in binders reading handwriting.
- What we automate
- KDE capture at the critical tracking events you already run, digitised batch records and travelers, supplier COAs and docs chased by agent, and a trace you run as a query across receiving, production and shipping.
- What stays human
- QA releases or holds the lot. Nothing about that decision moves into software, and we say so on the first call.
Writes to NetSuiteLot, batch and item records kept in step.
Station 05 · Bill by the touch
- Today
- Storage bills reliably and the handling doesn't. The pick, the pack, the relabel and the pallet you moved twice get reconciled by hand at month end, and some of them are simply never invoiced.
- What we automate
- Billable touches assembled from the WMS events themselves, rated against the client's contract, the unbilled touch flagged before month end, and the invoice drafted and written back to your accounting system.
- What stays human
- Your controller approves the invoice. Every automated line shows the events it came from, so an argument with a client is a five-minute conversation.
Writes to NetSuiteInvoice drafted against the customer record.
Station 06 · The margin before it ships
- Today
- You find out what a job or a load really cost weeks later, when the reconciliation lands. OEE is a spreadsheet somebody updates on Fridays, and cost per mile comes off telematics nobody opens.
- What we automate
- Live job and load costing pulled from your ERP, MES, telematics and accounting, OEE derived from the same telemetry that raises the alerts, and cost per mile and per load kept current, read-only where that's all your access allows.
- What stays human
- You decide what a bad margin means. We build the number and show its working; the pricing call is yours.
Writes to NetSuiteReads costs and postings; writes nothing back.
Station 07 · Every client and site sees its own
- Today
- Your clients ask for a portal and live reporting your TMS was never built to ship, and if you run three sites each of them has invented its own paperwork.
- What we automate
- Client portals built off the operating record with per-client isolation, live reporting each client can read without calling you, and a multi-site layer holding standard work, tasks and dashboards by site, which is the WAIQ shape.
- What stays human
- You decide what a client is allowed to see, and your site managers still run their sites. Standard work is a frame, not a script.
Writes to NetSuiteReads the customer and order record for the portal.
Each station links to the page that owns it. The line stop, the lot release, the tender and the invoice approval stay with a person at every one.
No software runs a line, releases a lot or dispatches a truck without a person. We write that down first.
A plant, a warehouse and a fleet sit under rules that don't bend for software: a line stops on a person's call, a food lot is released or held by QA, a load is tendered by a dispatcher, and the record (the traveler, the batch record, the POD) has to survive an auditor or a recall. So every build starts with a one-page map of what the software records, what it only proposes, and where a person signs.
What follows is simple to state, and we put it in writing. Alerts are designed to be trusted, which means few, specific and escalated; an alarm that cries every hour trains people to ignore it. Records are timestamped, immutable and gap-honest. Invoices, releases and tenders are approved by the person who owns them. And every automated touch is logged so an auditor, a customer or a regulator can read what happened, and when.
- 01Releases, tenders and invoices approved by a person; the software assembles, routes and chases.
- 02Alerts few and trusted; records immutable and gap-honest.
- 03Quote prices, lot releases and tenders are proposed by software and committed by the person who owns them.
The same eight areas, in your operation's words
Manufacturers and job shops
Quoting, travelers, the floor, job costing and OEE, around Epicor, NetSuite, SAP Business One, JobBOSS or whatever you run. That page is written for you.
Manufacturing software and automation →
3PLs, brokers and fleets
Order and load intake, carrier communications, EDI exceptions, billable touches and cost per mile. That page is written for you.
Logistics software and automation →
Food and beverage processors
Lots, batch records, FSMA 204 KDEs and CTEs, supplier COAs, and a trace you can run in an afternoon instead of a week.
Food and beverage software →
Multi-site operators
One operating record across sites that each grew their own way: standard work, tasks and dashboards by site. That's the WAIQ shape, and it's the custom-software page.
Custom software for manufacturers and logistics →
“They will treat your vision like their own and build it that way.”
Ron Klabunde · Founder, SmartREI ↗
“TankAware has revolutionized how we manage petroleum sites. The real-time data and automation have exceeded expectations.”
Blake Sutherland · President, Sutherland Excavating Ltd.
Some of the systems we have shipped
Keep your system. We build what it was never going to cover.
Nobody wants a second ERP, and we're not selling you one. Your NetSuite, Epicor, SAP Business One, JobBOSS, McLeod, ShipStation, your WMS or whatever you run holds the rates, the routings, the item master and years of history, and ripping it out to fix a billing problem is a bad trade. So we build around it, and the plant keeps running while we do: the line does not stop because your software is thinking.
What we add is the part your system doesn't reach. Your TMS knows the load moved and can't prove it, because the proof is a POD somebody photographed at a gate with no signal. Your telematics tells you where a truck is, not what the trip cost. And your ERP holds lots without making the trace a query. Those seams are the whole job.
How far we can go is decided by your access, not by a promise on a sales call. Some systems publish a real API, some expose a subset, some only export overnight, and a few give you nothing but a screen. We confirm what yours actually exposes during the audit, and where there's no path we build a reviewed queue your staff accept in one click instead of pretending an integration exists.
- 01Your system of record wins every argument about data. Our layer never becomes a second version of the truth.
- 02Where the API stops, a reviewed queue starts. A person accepts it, and the record says who.
- 03The first two months of maintenance are free, and a named engineer stays on the build.
- AuditA free 45-minute call. We trace one real order, job or load from the moment it arrives to the moment it's invoiced, and count the touches.
- DiagnoseWe map the path into your ERP, TMS or WMS and accounting, and walk the floor or sit with dispatch for an afternoon.
- BuildFixed price from the diagnostic. Tested on your real orders, jobs and loads, under NDA.
- RunMonitoring, a named engineer, and the first two months of maintenance free.
Best fit: an operator with an ERP, TMS or WMS you've outgrown in places, more than one site or shift, and a month-end you can feel. Not a fit yet: a ten-person shop that needs its first system, and we'll say so. You can stop after any stage; the audit note is yours either way.
Before you book
01Will you replace our ERP, TMS or WMS?+
No, and we'll talk you out of it if you ask. Your system carries years of rates, routings, item masters and carrier setup, and a rip-and-replace is how twelve-month implementations start. We build the layer around it: intake, the seams between systems, the record your system doesn't keep, and the reporting it was never going to ship. If the honest answer turns out to be that you need a different ERP, we'll say that too, and we don't sell one.
02Is this AI, or is it software?+
Both, and the split matters. Reading an emailed order, a PDF bill of lading or a scanned COA is genuinely a model's job, and so is a carrier check call over the phone. Your billing rules, your EDI exception queue, your job costing and your traceability record are plain software done properly. Calling a rating engine AI is the hype line, and it takes attention off the part that actually pays.
03Can you integrate with NetSuite, Epicor, SAP Business One, JobBOSS, McLeod or ShipStation?+
To the depth your account exposes, and we confirm that during the audit rather than promising it on a call. These systems differ enormously: some publish a full API, some expose a subset under a licence tier you may not have, some only export on a schedule. We design to what's actually there, and where there's no path we build a reviewed queue your staff accept with one click. Ask any firm that quotes you a fixed integration price before seeing your instance to show you the build they did it on.
04How do you stop alerts from becoming noise our team ignores?+
By baselining each line, machine or site against its own normal instead of a fleet average, and by treating an unanswered alert as a defect in the system rather than a failure of the operator. We shipped exactly this on plant telemetry: alerts tuned per site, with a drifting sensor handled as its own event class, because a reading two percent low for months quietly poisons every baseline judged against it.
05Our warehouse and our yard have terrible signal. Does that break this?+
Only if it's bolted on afterwards. Capture is built offline-first: the entry is written on the device with the device's own clock, queued, and reconciled when the connection returns, and we keep both timestamps as separate facts. That's how a POD taken at a gate with no signal survives a dispute six weeks later, instead of looking like it was fabricated in the office.
06We're a 40-person shop with one site. Are we too small for this?+
Probably not for quoting, the traveler and job costing, which is where a shop your size feels it first. Probably yes for a full multi-site operating layer, and we'll tell you so on the call. If what you actually need is your first system rather than a layer around one, buying a packaged product is the right answer and we'll point you at the honest options.
07What is the free Operations Audit, and what does a build cost?+
It's a 45-minute call and a workflow review. We trace one real order, job or load from arrival to invoice, count every place a person re-types something a machine could have read, look at what your systems expose, and hand you a one-page map ranked by hours lost. You keep the map whether you hire us or not. Build pricing is fixed after the diagnostic, so the number isn't a guess, and the first two months of maintenance are free.
08Who actually does the work?+
Senior engineers, and you meet the one who'll run your build on the audit call. We founded in 2017, we run from Lahore with a US LLC, and clients rate the work 5.0 on Clutch. Shift Link and WAIQ are two of the systems we built and can walk you through, and there's an NDA in place before the first real conversation.
A senior engineer, not a sales rep
Abdul Basit founded Hashlogics in 2017, and the team runs from Lahore with a US LLC. Clients rate the work 5.0 on Clutch, and in 2026 it was named Best AI-Native Software House of the Year at TechNova. Shift Link, the workforce-compliance and scheduling platform for regulated staffing, and WAIQ, the operations and execution platform for a multi-site business, are two of the systems we built and can show you.
Your audit call is with an engineer who has read travelers, load boards and month-end reconciliations like yours. Bring last month's numbers if you have them, and we'll work from those.
- NDA before the first conversation.
- No pitch on the call. A note you could hand to another firm.
- Fixed price after the diagnostic, so the number isn't a guess.
More for manufacturing and logistics
- Shop-floor automation for manufacturers →Quoting, travelers, floor visibility and the margin before it ships.
- Logistics automation for 3PLs, brokers and fleets →Order intake, carrier comms, EDI exceptions and billing by the touch.
- Custom software for manufacturers and logistics →Integration, EDI, client portals and the multi-site operating layer.
- Manufacturing software and automation →Written for job shops, fabricators and machinery makers.
- Logistics software and automation →Written for 3PLs, freight brokers and fleets.
- Food and beverage software →Lots, batch records, FSMA 204 and the 24-hour records request.
- Best MES software for small manufacturers →What an MES does, and when a small shop should buy one.
- How to stop re-keying orders into your TMS and ERP →Intake agents, and what they hand to a person.
- How to automate 3PL billing by the touch →WMS events to invoice, with the unbilled touch flagged.
- NetSuite, Epicor and SAP B1 integration: what a real build involves →What each one exposes, and what to do where it stops.
- Where is job 4471: the question a plant answers by walking →Floor visibility, and why the traveler gets re-typed.
- The load moved. Proof of it did not. →Offline capture, PODs and the dispute six weeks later.
- Oil and gas software →Fuel distributors, site operators and oilfield services.
- Automotive software →Dealers, fleets and the vehicle side of the same problems.
