Residential and commercial cleaning
AI, automation and custom software for cleaning companies, built around your crews
A cleaner texts at 6:45 and your morning disappears into re-crewing four houses and texting clients, while the quote requests that came in over the weekend sit unread. We automate the cover hunt and the re-sequenced route, answer the quotes nobody was free to take, and write all of it back to ZenMaid, Jobber, Housecall Pro or whatever you run.
What changes in your week
3 things that decide this
- 01The callout morning stops eating your day. Cover gets found by route and skill, the day re-sequences itself, and every affected client gets a text with a one-tap reschedule before you've finished your coffee.
- 02Weekend quote requests get answered on the weekend. Only 26% of cleaning businesses reply to a lead within an hour according to the Jobber 2026 Home Service Trends Report, and on the marketplaces the hire routinely goes to whoever answered inside it.
- 03Your office manager gets hours back. Customer communication is the biggest daily time drain for 47% of cleaning owners in Jobber Academy's 2026 figures, and it's the part a system can carry without touching the work your cleaners do.
Five places a cleaning company loses the day
Pick the one that ruined last week. Every build keeps the system your office already runs and adds the part it never had.
The 6:45am callout
One text, and somebody spends the morning phoning around for cover, re-planning a route and apologising to four clients. We find the nearest qualified cover by route and skill, re-sequence the day, and send the client notices automatically.
See how the morning re-crews itself →
The quote that came in on Saturday
By Monday they've hired somebody else. Your line and your web form get answered whenever they ring: square footage, bedrooms, pets and frequency asked, a range drafted from your own rules, and the walkthrough or first clean booked.
AI voice agents →
The cancellation inside 24 hours
A same-day cancel leaves a hole in a route you can't refill by hand. We confirm 48 hours out, keep a card on file where you take one, and offer the freed slot to waitlisted clients on the same route before it's lost.
Business process automation →
Payroll out, invoices unchased
Field labour runs past half of revenue in this trade, and the invoices behind it go out in an evening batch and get chased when somebody remembers. Geofenced clock-in feeds the invoice, the invoice goes out on completion, and the reminder ladder runs itself.
Custom software development →
Commercial sites and the 7am complaint
Night janitorial has no office and a client who calls at seven to say the floor wasn't done. Photo checklists land in a client portal, complaint intake routes to your account manager, and the SLA reporting exists without anybody building a spreadsheet.
Custom software development →
A cleaning company's day from the 6:45 text to the paid invoice, and where the machine takes over
Pick the system your office runs. Each station shows what happens today, what we automate, what stays with a person, and what gets written back.
Station 01 · 6:45, the callout text
- Today
- One cleaner can't come in. Your office manager phones around for cover, re-plans a route in their head, and texts four clients while the office line rings out behind them.
- What we automate
- Cover gets found by route, skill and availability, the day re-sequences around the gap, and every affected client gets a text with a one-tap reschedule. You approve the plan rather than building it.
- What stays human
- Keys, alarm codes and access notes never go into an automated message. Neither does any conversation about why somebody called out, which is an HR matter and stays between people.
Writes to JobberVisits reassigned with the notes and client messages logged.
Station 02 · The quote request
- Today
- It lands on a Saturday, or while you're on a job. Voicemail takes it, the marketplace message sits unread, and Monday morning is too late.
- What we automate
- Your line and your form ask what you'd ask: square footage, bedrooms, bathrooms, pets, frequency and access. A range gets drafted from your own pricing rules, and the walkthrough or first clean gets booked against a real route.
- What stays human
- Anything unusual waits for you: post-construction, hoarding, biohazard, or a property where the scope clearly needs eyes on it. It books the visit rather than guessing at a price.
Writes to JobberRequest created with the property details and the quote drafted.
Station 03 · The recurring reschedule
- Today
- A client wants to move Tuesday to Thursday, so they text your office manager, who checks the route in their head and texts back an hour later.
- What we automate
- Clients move themselves within rules you set, so the route stays dense and the confirmation goes out immediately. Anything outside the rules lands on your desk as a decision rather than a negotiation.
- What stays human
- Exceptions, favours and the clients you'd bend the route for stay yours. We're automating the easy 80%, not the judgement.
Writes to JobberVisit moved with the client message logged on the job.
Station 04 · The crew's day
- Today
- A printed list, a group text, and a supervisor phoning to check whether the third house got done. Photos live on somebody's phone.
- What we automate
- Your day sheet lands on the phone with the route and the access notes, geofenced clock-in ties time to the property, and a photo checklist that won't close half-done proves the work happened.
- What stays human
- Your supervisor decides what a property needs and whether the work is up to standard. A checklist records what happened; it doesn't grade it.
Writes to JobberTime entries, photos and visit notes recorded.
Station 05 · The cancellation
- Today
- Somebody cancels at nine for a two o'clock clean. Your crew has a gap, the route has a hole, and that revenue is simply gone.
- What we automate
- Confirmations go out 48 hours ahead so the cancel arrives earlier, the card on file covers your policy where you have one, and the freed slot gets offered to waitlisted clients on the same route.
- What stays human
- You decide when to waive a fee, and you make the call to the client who's cancelled three times running.
Writes to JobberVisit cancelled, the fee applied and the backfill logged.
Station 06 · Done, invoiced and paid
- Today
- Invoicing is a batch job somebody does at night, and the chase starts weeks later when the money hasn't arrived.
- What we automate
- Invoicing happens on completion, the card on file gets charged where you hold one, the review request goes out while the house still looks good, and the reminder ladder runs on its own.
- What stays human
- Disputes and credits stay with you, and so does the decision about which client gets a phone call rather than a reminder.
Writes to JobberInvoice issued from the visit and synced to QuickBooks.
Running Swept, Janitorial Manager, an older system, a spreadsheet or something built for you years ago? Stations stay the same. Only the write-back changes, and that's the part we build.
The 6:45am callout, and the morning it costs you
Ask any owner in this trade what wrecks a week and you'll get the same answer. A cleaner texts at 6:45 to say they can't come in, and the next three hours are gone: phoning around for cover, working out which houses can move, texting four clients, and apologising to the one who took the day off work to be home.
ZenMaid's magazine puts it plainly, that nothing throws a schedule into chaos more than a cleaner no-show, and their day-in-the-life piece lists exactly these fires as the things that take immediate priority. Meanwhile the office line rings out, and the quote request that came in on Saturday is still unread on Monday afternoon.
So this is the first thing we build, and it's mechanical rather than clever. It already knows who's qualified for which property, what the route looks like, and who has capacity. It proposes the cover, re-sequences the day, drafts the client notices, and waits for you to say yes. Your morning becomes a decision instead of three hours of phone calls.
- 01Nearest qualified cover proposed by route, skill and availability, for you to approve.
- 02Your day re-sequenced around the gap, not re-planned from scratch by a person.
- 03Client notices drafted with a one-tap reschedule, and the write-back to your schedule handled.
- 04Keys, alarm codes, access notes and anything to do with staff stay with a person, always.
Sector context
The numbers behind the pain
26%
of cleaning businesses reply to a new lead within an hour (Jobber 2026 Home Service Trends Report)
47%
of cleaning owners say customer communication is their biggest daily time drain (Jobber Academy 2026)
76%
of cleaning businesses run at or near capacity, so a cancelled slot is lost for good (Jobber Academy 2026)
Access details stay with people, and nothing automated makes a safety call
Cleaning has a quieter risk profile than the emergency trades, and exactly two lines that never move. If a caller describes a flood, a gas smell, a fire, a break-in at a property, or anybody hurt, the system stops handling the request and escalates: it tells them what to do right now where that applies, rings your on-call number, and stays on until a person answers. A cleaner arriving at a property that doesn't look right gets a human on the phone, not a chatbot.
Our second hard line is access and people. Keys, alarm codes, lockbox combinations, and anything about a staff member's hours, pay or conduct never travel through an automated message, because a convenience that leaks a door code is not a convenience. Where a property needs a licensed or certified treatment, that stays with the person who holds the certification. Calls announce that they're recorded, and client texting runs on opt-in.
- 01A hazard or a break-in escalates to a human immediately, by rule rather than judgement.
- 02Keys, alarm codes and access notes are never sent by an automated message, and never quoted back on a call.
- 03Anything about a staff member's hours, pay or conduct is a human conversation. Re-crewing the route is where the automation stops.
- 04Calls announce recording. Client texting runs on opt-in, with an unsubscribe that works.
“They will treat your vision like their own and build it that way.”
Ron Klabunde · Founder, SmartREI ↗
“They were incredibly responsive.”
Mony · CEO, Maidily
Some of the systems we have shipped
Maidily, an operations platform for a residential cleaning business
Maidily is a cleaning-operations platform we built, and it's the closest thing on this page to your business rather than an adjacent trade. Recurring scheduling with drag-and-drop crew assignment, travel-time-aware routing, a branded booking form that takes work around the clock, invoicing and batch billing, and a business phone number with call logging and SMS built into the same system.
That combination is the point. A cleaning business isn't a booking problem with some invoicing attached; it's a recurring pattern that has to survive a callout, a reschedule and a cancellation without a person re-planning the week each time. We've built the pieces that make that hold together, on top of QuickBooks, Stripe, Twilio and the rest of the stack it needed.
WorkMateAI, a trades marketplace we built in Australia, adds the other half of the picture for anyone hiring at pace: provider verification before a job can be accepted, with licence, insurance and identity checked first. That's the same shape as onboarding a cleaner with a background check pending.
- Recurring scheduling with crew assignment and travel-time-aware routing.
- Branded 24/7 booking, invoicing and batch billing, with QuickBooks behind it.
- A business phone number with call logging and SMS in the same system as the schedule.
- AuditFree. We read two weeks of callouts, cancellations and reschedules, and what each one did to the route.
- DiagnoseWe time your quote path from request to booked first clean, look at a week of phone traffic, and sit with your office manager for an afternoon.
- BuildFixed price from the diagnostic. Tested against your real routes and your real pricing rules before it quotes a client.
- RunMonitoring, a named engineer, and the first two months of maintenance free.
Best fit: two or more crews, a system of record you've outgrown, and an office manager who is also the estimator. Not a fit yet: a solo cleaner, or a franchisee locked to the franchisor's software. You can stop after any stage, and the audit map is yours either way.
Before you book
01Does this work with ZenMaid, Jobber, Housecall Pro or whatever we run?+
Yes, and you keep whichever one you run. We build the layer around it: the intake that quotes and books into it, the callout flow that re-crews the morning, the cancellation backfill, and the reporting it never gave you. We confirm exactly what your own account exposes during the audit rather than assuming, and where a platform has no API we build a watched process instead.
02What actually happens when a cleaner calls out at 6:45am?+
It proposes cover before you've finished reading the text. It knows who's qualified for that property, where everyone is starting, and who has capacity, so it suggests the nearest workable swap, re-sequences the affected day, and drafts the client notices with a one-tap reschedule. You approve it. What used to be three hours of phone calls becomes a decision.
03Can an AI quote a house clean without seeing it?+
For a standard residential clean, it can draft a range from your own rules once it has square footage, bedrooms, bathrooms, pets and frequency, and you decide whether that range goes out automatically or waits for you. Post-construction, hoarding and biohazard scope always books a walkthrough instead, because a quote that's wrong costs more than a quote that's slow.
04Who handles keys, alarm codes and access notes?+
A person, always. Access details never travel through an automated message and never get read back on a call, which is a design rule rather than a setting somebody can switch off. Automation re-crews the route and tells your office who needs the key handover; the handover itself stays a human job.
05We run night janitorial with no office. Does this fit?+
It fits well, because commercial cleaning has the same shape with a different clock. Photo checklists land in a client portal instead of a supervisor's phone, the 7am complaint about a floor that wasn't done routes straight to your account manager with the evidence attached, and the SLA reporting exists without anybody maintaining a spreadsheet.
06What does the free audit involve?+
Free, and specific to your business: we read two weeks of callouts, cancellations and reschedules and what each did to the route, time your quote path from request to booked first clean, look at a week of phone traffic, and name the three automations that give your office manager the most hours back. You keep the one-page map either way, and your build is a fixed price set after the diagnostic.
A senior engineer, not a sales rep
Abdul Basit founded Hashlogics in 2017, and the team runs from Lahore with a US LLC. Clients rate the work 5.0 on Clutch, and in 2026 it was named Best AI-Native Software House of the Year at TechNova. Maidily, the operations platform above, is one of ours, and it's the reason this page is written in your vocabulary rather than a generic contractor's.
Your audit call is with an engineer who has read callout logs and route sheets like yours. Bring the last two weeks if you have them and we'll work from those rather than from an industry average.
- No pitch on the call. You get a note you could hand to another vendor.
- Fixed price after the diagnostic, so the number isn't a guess.
- A named engineer after launch, and the first two months of maintenance free.
More for cleaning companies
- AI and automation for trades and field service →The wider chain, and the other trades we build for.
- Maidily: a cleaning business operations platform →Recurring crews, booking, phone and invoicing in one system.
- AI voice agents →The line that quotes and books when nobody is free to answer.
- Business process automation →Callout re-crewing, cancellation backfill and the invoice chase.
- Custom software development →Client portals, inspection reporting and the workflow your system won't model.
- AI and automation for landscaping companies →A neighbouring trade with the same recurring-route problem.
- AI and automation for pest control companies →Recurring service agreements, and the call during a treatment.
- Field service case studies →The systems we run in trades businesses today.
